Privacy Policy

1. Information We Collect

We collect account information (name, email), payment transaction references (UTRs), and for product activation, unique hardware/device IDs.

2. How We Use Information

We use your information to fulfill orders, deliver license keys, verify payments, provide customer support, and enforce our licensing agreements.

3. Data Storage

Your data is securely stored on MongoDB Atlas, adhering to modern security standards.

4. Third-Party Services

We do not sell or share your personal information with third parties, except as necessary to provide our services (e.g., database hosting, email delivery).

5. Cookies & localStorage

We use localStorage for managing shopping carts, user sessions, and preferences. We do not use tracking cookies.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you services and comply with legal obligations.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us to exercise these rights.

8. Security

We implement robust security measures including JWT for session management, bcrypt for password hashing, and HTTPS for all communications.

9. Children

Our services are not intended for users under the age of 13. We do not knowingly collect information from children.

10. Changes

We may update this privacy policy periodically. We will notify you of any changes by posting the new policy on this page.

11. Contact

If you have any questions about this Privacy Policy, please contact us at contact@arena.dev.