Frequently Asked Questions
Find answers to common questions.
PRODUCTS
What products do you sell?
We sell digital tools including game utility panels, desktop applications, admin dashboards, and software bundles. All products come with a license key for activation.
How do I receive my product?
After payment verification, your license key will appear in your Dashboard and be sent to your email. You can then download the product from your dashboard.
Can I use my license on multiple devices?
Each license has an activation limit (typically 1-3 devices). Check the product details for specific limits.
PAYMENTS
What payment methods do you accept?
We currently accept UPI payments. Pay using any UPI app (GPay, PhonePe, Paytm, etc.) and submit your UTR number for verification.
How long does payment verification take?
We verify payments within 24 hours, usually much faster.
What if my payment is rejected?
If your payment is rejected, you'll receive a notification with the reason. Contact support for assistance.
HIRING
How does the hiring process work?
Fill out the hire form with your project details. I'll review and send you a quote within 24 hours. We agree on scope, timeline, and payment milestones before starting.
Do you offer refunds for custom work?
Deposits are non-refundable, but milestone payments are only due upon completion of each phase.
SUPPORT
How can I get support?
Email contact@arena.dev or join our Discord community. Average response time is under 24 hours.
Do you offer product updates?
Yes, all products include free updates for the duration of your license.
LICENSING
What happens when my license expires?
Subscription licenses expire after the set period. You can renew from your dashboard. One-time purchases don't expire.
How do I activate my license?
After purchase, use the license key in the product's activation screen. The key will bind to your device.